Traveler Information

Travel and Safety Tips

Hawaii is a beautiful and popular travel destination. Although Hawaii is relatively safe and most people have a wonderful vacation, there are some crimes that exist.

Please keep the following in mind when visiting our islands:

  • When you arrive in Honolulu, drop your luggage off at your hotel before going sightseeing. Hotels will usually hold your luggage if your room is not ready. Do not leave your luggage unattended in your car.
  • Never leave valuables unattended. This includes leaving them on the beach (even if they are hidden in a shoe, in the sand, or under a towel), in a car or trunk of a car, in a shopping cart, at a restaurant…etc. Heed warnings from car rental agencies and other notices.
  • Lock your valuables, such as passports and large amounts of cash, in the hotel safe. Carry as few valuables as possible and only what you need for the day. Never carry large amounts of cash.
  • If possible, shop on your way back to your hotel so your purchases won’t be left in your car.
  • Keep your hotel room locked and check the peephole before opening the door.
  • Always keep your belongings within eyesight when checking in or out of a hotel.
  • If you are checking out of your hotel and are not going to the airport right away, leave your luggage with the bell desk or see if you can check in for your flight early. Do not leave your luggage in your car while you do some last-minute shopping, sunbathing, or sightseeing prior to your flight home.
  • Be observant and follow your instincts. Be aware of your surroundings, such as vehicular and pedestrian traffic around you. If you sense an unsafe situation or person, take extra precautions or leave the vicinity.
  • Bring a photocopy of your identification (such as passport or driver license) in case the original is lost or stolen. Keep both sets separate. Obtaining a replacement passport may also be easier if you have a copy of your passport.

    • Wish List

    You can make a difference to the Visitor Aloha Society of Hawaii (VASH) by making donations toward our wish list. We have ongoing needs to serve visitors in crisis, who are thousands of miles away from home when an unfortunate incident may occur. You have the opportunity to contribute by making a monetary donation or by donating gift cards. You can also contribute a memorial donation in the name of a loved one. Please see our donations page for more information.

    TSA Requirements and Updates

    For a list of items that are permitted and prohibited on flight, please visit the following TSA (Transportation Security Administration) link:

    TSA Permitted/Prohibited Items

    Helpful Travel Links

    Here is some helpful contact information to assist you with your travel needs.

    Credit Card Companies

    MasterCard Global Services 1-800-307-7309
    Visa Global Customer Care 1-800-847-2911
    Discover Card 1-800-347-2683
    American Express – Lost or Stolen Cards 1-800-992-3404
    American Express – Lost or Stolen Travelers’ Cheques 1-800-221-7282

    Credit Protection

    Equifax 1-800-525-6285 www.equifax.com
    Experian 1-888-397-3742
    1-800-311-4764    		 www.experian.com
    Trans Union 1-800-680-7289 www.transunion.com
    Annual Credit Report Service 1-877-322-8228 www.AnnualCreditReport.com
    Federal Trade Commission (FTC), Identity Theft Hotline 1-877-438-4338 www.ftc.gov
    US Social Security Administration, Fraud Hotline 1-800-269-0271 www.ssa.gov

    Airlines | Car Rental Agencies | Other

    Airlines

    Air Asia 1-845-213-3413 www.airasia.com
    Alaska Airlines 1-800-252-7522 www.alaskaair.com
    Asiana Airlines 1-800-836-1742 www.flyasiana.com
    American Airlines 1-800-433-7300 www.aa.com
    Air Canada 1-888-247-2262 www.aircanada.com
    Air France 1-800-237-2747 www.airfrance.us
    Air New Zealand 1-800-262-1234 www.airnewzealand.com
    All Nippon Airways (ANA) 1-800-235-9262 www.ana.co.jp
    British Airways 1-800-247-9297 www.britishairways.com
    China Airlines 1-800-227-5118 www.china-airlines.com
    Delta Air Lines 1-800-221-1212 www.delta.com
    Fiji Airways 1-800-277-4446 www.fijiairways.com
    Hawaiian Airlines 1-800-367-5320 www.hawaiianairlines.com
    Japan Airlines 1-800-525-3663 www.jal.co.jp/ar/en
    JetBlue Airways 1-800-538-2583 www.jetblue.com
    Jetstar 1-866-397-8170 www.jetstar.com
    Jin Air 1-808-834-5847 www.jinair.com
    KLM Royal Dutch Airlines 1-800-618-0104 www.klm.com
    Korean Air 1-800-438-5000 www.koreanair.com
    Lufthansa 1-800-645-3880 www.lufthansa.com
    Makani Kai Air 1-808-834-1111 www.makanikaiair.com
    Mokulele Airlines 1-808-495-4188 www.mokuleleairlines.com
    Omni Air International 1-808-834-4577 www.oai.aero
    Philippine Airlines 1-800-435-9725 www.philippineairlines.com
    Qantas Airways 1-800-227-4500 www.qantas.com.au
    Southwest Airlines 1-800-435-9792 www.southwest.com
    Sun Country Airlines 1-651-905-2737 www.suncountry.com
    United Airlines 1-800-864-8331 www.united.com
    WestJet 1-888-937-8538 www.westjet.com

    Hawaii Airport System www.airports.hawaii.gov

    Flight arrival & departure information in U.S. & Canada www.FlightArrivals.com

    Car Rental Agencies

    Alamo 1-855-533-1196 www.alamo.com
    Avis 1-800-352-7900 www.avis.com
    Budget 1-800-214-6094 www.budget.com
    Dollar 1-800-800-5252 www.dollar.com
    Enterprise 1-800-261-7331 www.enterprise.com
    Hertz 1-800-654-3131 www.hertz.com
    National 1-800-468-3334 www.nationalcar.com
    Thrifty 1-800-847-4389 www.thrifty.com

    Other

    O’ahu Civil Defense 1-808-733-4300
    American Red Cross, O’ahu 1-808-734-2101
    International Consulates of Hawaii www.consularcorpshawaii.org/consuls