Providing a Temporary Lifeline for Visitors in Crisis

They must be a mainland or international visitor with a round-trip ticket who is staying here less than 60 days.

We work closely with local law enforcement, healthcare officials, and members of the tourism industry.

We are a temporary lifeline to provide initial assistance with complimentary services that may include:

• Moral support
• Translation assistance
• Assistance with funeral arrangements
• Assistance with discounted hotel accommodations.

All of our services are complimentary and provided on an as-needed basis upon availability.

We are a temporary lifeline to provide initial assistance with complimentary items that may include:

• Meal vouchers and gift cards
• Toiletries
• Clothing
• Gifts of Aloha such as candy, cookies, and personal items
• Ground transportation if the visitors do not have resources.

All of these items are complimentary and provided on an as-needed basis upon availability.

We are unable to provide the following services and items:

• Cash
• Airfare
• Reimbursement for lost or stolen jewelry, electronic equipment, or damage to cars
• Medical expenses (these are the responsibility of the visitor or their family)
• Funeral expenses
• The cost for caregivers or babysitters
• We do not offer legal, consumer, financial, or medical advice.

We provide short-term emergency assistance that is available until visitors can contact family or friends. We are not a long-term provider or insurance agency.